Privacy Policy

Hollywood Pool Renovations Pty Ltd, trading as Precision Pools (ABN 82 602 067 069) (“we”, “us”), respects your privacy. This policy explains what personal information we collect through this website, how we use and store it, and how you can contact us about it.

What we collect

• Details you give us in an enquiry form: your name, email, phone number, project location and information about your project. Architects and designers may also give us their practice name.
• Files you choose to upload, such as plans, drawings or photos.
• How you found the website (the page you came from, the first page you visited and any campaign tags in the link), saved with your enquiry when you send one.
• Technical details used to protect the forms from spam and misuse: your browser type and a one-way coded version of your internet address. We don't store your internet address itself.

This website doesn't use advertising or analytics cookies. If that changes, we'll update this policy first.

How we use it

To respond to your enquiry, discuss and quote on your project, keep a record of our communication, and keep the website secure. We don't sell your information or use it for unrelated marketing.

Who helps us

We use trusted service providers to run the website and handle enquiries: Vercel (website hosting), Supabase (secure enquiry and file storage, held in Sydney), Resend (sending enquiry emails), Cloudflare Turnstile (spam protection) and Google Workspace (our email). Some of these providers may process information outside Australia, including in the United States. They only handle it to provide their service to us.

How it's stored

Enquiries and uploaded files are stored in private, access-controlled storage and are only available to the Precision Pools team. We keep enquiry records for as long as we need them for the project and our business records. Enquiries that don't go ahead are deleted within two years.

Access, correction and deletion

You can ask to see or correct the information we hold about you, or ask us to delete it, by contacting us using the details below.

Questions and complaints

Email ben@precisionpoolssydney.com.au or call 0413 463 218. We'll respond as soon as we can. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated: 4 November 2026